At TRU Jewelry Ltd., we are committed to providing a secure, seamless purchasing experience from checkout to delivery.
Accepted Payment Methods
We accept major credit and debit cards, as well as other secure payment methods made available at checkout. All payments are processed through trusted, encrypted payment platforms to ensure your information remains protected.
Payment must be received in full before an order is processed and shipped.
Currency
All prices are listed in United States Dollars (USD) unless otherwise stated. International customers may see charges converted to their local currency by their financial institution.
Order Confirmation
Once your purchase is complete, you will receive an order confirmation email containing your order details and receipt of payment. If you do not receive confirmation within a few minutes of placing your order, please check your spam folder or contact us for assistance.
Billing Information Accuracy
Customers are responsible for ensuring that billing details match the information associated with their payment method. TRU Jewelry Ltd. reserves the right to cancel or hold orders where billing information cannot be verified.
Fraud Prevention
To protect our customers and our brand, TRU Jewelry Ltd. reserves the right to review and, if necessary, decline transactions that appear suspicious or unauthorized. Additional identity verification may be requested before an order is approved.
Pricing & Availability
While we strive for accuracy, TRU Jewelry Ltd. reserves the right to correct pricing errors, update product information, or cancel orders if inaccuracies occur.