At Tru Jewelry, every order is prepared with care and attention to detail to ensure your pieces arrive beautifully and securely.
Shipping Within Bermuda A $5 delivery fee applies to Bermuda orders under $200. We are pleased to offer complimentary island-wide delivery on orders of $200 or more.
International Shipping
International shipping rates are calculated at checkout based on destination and package weight.
Order Processing
Orders are typically processed within 1–2 business days. During collection launches, holidays, or high-volume periods, processing times may be slightly extended. You will receive a shipping confirmation email once your order has been dispatched.
Delivery Timeframes
Bermuda deliveries typically arrive within 1–2 business days after dispatch.
International delivery times vary depending on location and customs processing. Please allow additional time during peak shipping periods and public holidays.
Delivery Details
To ensure a seamless delivery experience, please provide accurate contact and delivery information at checkout. We are currently unable to deliver to PO Boxes.
If you request that a package be left unattended, Tru Jewelry Ltd. cannot assume responsibility for the parcel once delivery has been completed according to your instructions.
Undeliverable Packages
If delivery is unsuccessful due to incorrect or incomplete address information, customers will be responsible for re-delivery costs. A store credit (excluding shipping fees) may be issued upon request.