Every Tru piece is wrapped with care on our island and sent on its way to yours. Whether you’re around the corner in Bermuda or across the world, your order travels tracked and beautifully packaged, ready to be treasured.
Where We Ship & What It Costs
Destination | Shipping | Free Shipping |
| Bermuda | $5 | On orders over $75 |
| United States & Canada | $35 | On orders over $200 |
| United Kingdom & Europe | $38.50 | On orders over $200 |
| Rest of World | $38.50 | On orders over $200 |
All international orders are sent with tracking so you can follow your treasure every step of the way.
Order Processing
Orders are typically processed within 1 -2 business days. During collection launches, holidays or high-volume periods, processing times may be slightly extended. You will receive a shipping confirmation email once your order has been dispatched.
Delivery Timeframes:
Bermuda deliveries typically arrive within 1 -2 business days after dispatch.
International delivery times vary depending on location and customs processing. Please allow additional time during peak shipping periods and public holidays.
Estimated shipping timeframes:
Zone 1 — Bermuda: 1–2 business days
Zone 2 — North America: 3–7 business days
Zone 3 — UK & Europe: 5–10 business days
Zone 4 — Rest of World: 7–14 business days
Duties & Taxes Disclaimer
A note for international orders: Import duties or taxes may apply on arrival in your country and are the responsibility of the recipient. These charges are set by your local customs authority and are not included in your order total.